Goldman, Evans & Trammell LLC

Collection Approaches

Customized B2B Debt Collections

We understand that collecting overdue payments is crucial, but we also know that maintaining your customer relationships often matters more. That’s why we offer flexible, customized collection approaches to suit each and every unique situation. Our methods are as varied as your needs, giving you the control to decide how we handle each account.

Your Approach, Your Way

Strong Approach (Regular 3rd Party Collections)

When you need a firm hand, our full investigative collection efforts are here for you. We’ll perform asset investigations, visit debtors with private investigators if needed, and explain the serious consequences of non-payment, including potential legal actions. This is the approach best suited for client relationships that you don’t necessarily want to be saved.

Soft Approach

When you have new or long-standing customers who you wish to continue doing business with, we offer a gentler touch. This approach quickly identifies disputes as our collectors focus on understanding the reasons behind the unpaid debt. We help to restore the customer relationship while still stressing the importance of prompt payment.

Audit Approach

This method maintains the commercial bond between you and your customer. We act as if we are reviewing your books, gently prompting the customer to settle their outstanding invoices without feeling like they’ve been sent to collections. We start by asking them to review their books for errors. This often results in prompt payment as they do not want to disrupt an auditing procedure. Meanwhile, we perform a quiet background financial investigation to confirm corporate status, identify owners and partners, search for tax liens, judgments, other collection activity, etc. Our research will help us determine your customer’s financial situation. If we find that the customer is in fiscal trouble, or the audit approach does not result in prompt payment, we will contact you to request permission to progress to stronger tactics. We will not proceed to a firmer approach without your authorization.

First Party Receivables Management (Outsourcing)

Short-staffed? We can act as an extension of your receivables department, contacting clients on your behalf. Whether it’s sending letters on your letterhead or making aging interventions to ensure satisfaction and payment, we’ll integrate with your team to manage your receivables efficiently.

Why Choose GET?

Performance-Based
We only get paid when we succeed. There are no upfront costs or hidden fees. If we don’t collect, you don’t pay.

Constant Communication
You’ll never be left in the dark. We provide regular updates on our progress so you ALWAYS know the status of your accounts.

Professional, Ethical, Experienced
Our team has over 20 years of experience and is dedicated to ethical and humane practices. We’re proud members of the International Association of Commercial Collectors, committed to maintaining high standards.

Client-First Mindset
We work diligently on every account with a hands-on approach. We will never push your claims through the system without proper attention. Settlement offers are only accepted with your approval, and we always strive for full payment.

Global Reach
Whether your debtor is across the street or across the globe, we have the resources to collect. From private investigators to international attorneys, we handle it all so you don’t have to.

GET is more than a B2B collections agency. We’re your partners in financial stability, working hard to recover what’s owed to you while respecting your customer relationships. Choose us for a collection approach that’s as unique as your business. If you need further details, please don’t hesitate to give us a call.